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Cannot open the CisUtMonitor service

Ask, answer questions, and express your opinion about Uninstall Tool. Discussion of found bugs and problems, feature requests

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Holg
Posts: 1
Joined: 26 Oct 2012, 10:13

Cannot open the CisUtMonitor service

Post by Holg »

Dear forum,

I have purchased Uninstall Tool 3.2.2 and I try to use "Install and trace".
I only get the message
"Cannot open the CisUtMonitor service. Please reinstall the program"

- I'm running as an admin user.
- I try with Win 7 and Win XP, both have the same error.
- There's no possibility to reinstall, because the program starts immediately without (visible) installation routine.
- I restarted Windows

Thanks for any help,
Holger.
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Steven
CrystalIDEA Developer
Posts: 2294
Joined: 21 Dec 2009, 11:48
Location: CrystalIDEA headquarters
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Re: Cannot open the CisUtMonitor service

Post by Steven »

Hi,

For portable version: registration data should be saved to the text file "license.dat" which should be placed into the program folder. The data should be of the following format:
The first line - registration name
The second line - registration code
Example:
John Smith
KGT4-YGRT-GHTR-7G31
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