A little bug in Version 3.01 Build 5218

Ask, answer questions, and express your opinion about Uninstall Tool. Discussion of found bugs and problems, feature requests

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Wonneproppen
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A little bug in Version 3.01 Build 5218

Postby Wonneproppen » 18 Dec 2011, 17:24

Hey friends,

i noticed a little bug under Win7 x86/x64 when Uninstall Tool deinstalling any programs.
After searching for rests this path won`t deleted: <username>\appdata\local\


It is a bug or desired? :smile:

With best regards

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Steven
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Re: A little bug in Version 3.01 Build 5218

Postby Steven » 18 Dec 2011, 17:48

Wonneproppen

This path is a system path and cannot/must not be deleted.
Kind Regards,
CrystalIDEA Staff

Wonneproppen
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Re: A little bug in Version 3.01 Build 5218

Postby Wonneproppen » 18 Dec 2011, 18:10

That may well be, but this path is absolutly deletable and isn`t needed even if it is a system path
Another Unistall Tools delete this patch also.

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Re: A little bug in Version 3.01 Build 5218

Postby Steven » 18 Dec 2011, 19:22

Wonneproppen
We cannot remove system path even if it's physically possible - this path can contain various data of other programs installed on this system.
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CrystalIDEA Staff

K-Pax
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Re: A little bug in Version 3.01 Build 5218

Postby K-Pax » 19 Dec 2011, 12:24

For example:
Uninstall Tool should search for all MediaMonkey entries, which is doesn't installed
by Uninstall Tool before. Uninstall Tool should now able to find the MediaMonkey
folder in <username>\appdata\local\ (<username>\appdata\local\MediaMonkey) also
and delete this.

Kind Regards

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Steven
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Re: A little bug in Version 3.01 Build 5218

Postby Steven » 19 Dec 2011, 13:02

K-Pax
Uninstall Tool will find '<username>\appdata\local\MediaMonkey' and delete.
Wonneproppen as asking to remove '<username>\appdata\local'
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CrystalIDEA Staff

K-Pax
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Re: A little bug in Version 3.01 Build 5218

Postby K-Pax » 19 Dec 2011, 13:07

Sorry, that's not right. I've tried it here and Uninstall Tool
doesn't find the folder MediaMonkey in '<username>\appdata\local\' . :(

Kind Regards

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Re: A little bug in Version 3.01 Build 5218

Postby Steven » 19 Dec 2011, 13:08

K-Pax
Thank you, we'll look into this issue
Kind Regards,
CrystalIDEA Staff

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Re: A little bug in Version 3.01 Build 5218

Postby Steven » 31 Mar 2012, 10:20

Wonneproppen
K-Pax
Fixed in 3.1.1.5240
Kind Regards,
CrystalIDEA Staff

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Re: A little bug in Version 3.01 Build 5218

Postby Wonneproppen » 05 Apr 2012, 16:25

Thx teven for Update.

Now i have the problem that the original folder from Application, after uninstall, in "C:\Program Files (x86)" or "C:\Program Files" was not deleted. In the process is it similar which Program i deinstall, everytimes the old folder is visible and i must delete this manually (sorry for my english) ;)

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Steven
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Re: A little bug in Version 3.01 Build 5218

Postby Steven » 05 Apr 2012, 16:57

Wonneproppen
Do you mean that the application folder from program files is not deleted in Uninstall Wizard?
What about the folder contents (sub-folder, files)?
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CrystalIDEA Staff

Wonneproppen
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Re: A little bug in Version 3.01 Build 5218

Postby Wonneproppen » 05 Apr 2012, 17:00

Yes, that is what i mean. Also subfolders will not deleted with or without files included
In older versions that wasn`t

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Re: A little bug in Version 3.01 Build 5218

Postby Steven » 05 Apr 2012, 17:04

Wonneproppen
Do you mean that you have Uninstall Wizard that just does not work now (does not removes files/folders)?
Or it's a special case, some program?
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CrystalIDEA Staff

Wonneproppen
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Re: A little bug in Version 3.01 Build 5218

Postby Wonneproppen » 05 Apr 2012, 18:04

Uninstall Wizard removes files and folders by default, that is not the problem. After End and scanning for rest i get a message the Uninstaller has found e.g. C:\Program Files (x86)\CCleaner
When i click ok, it would seem that Uninstaller clear this folder, but he doesn`t. The Folder "CCleaner" is still standing. Please note! CCleaner is here only an example

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Steven
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Re: A little bug in Version 3.01 Build 5218

Postby Steven » 05 Apr 2012, 18:34

Wonneproppen
Just checked, Uninstall Wizard successfully removed some folders from Program Files.

If some files are used by the system, the folder cannot be removed. In this case Uninstall Wizard will inform you about that.

BTW: are you using 3.1.1.5240 ? Trial or registered?
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CrystalIDEA Staff

Wonneproppen
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Re: A little bug in Version 3.01 Build 5218

Postby Wonneproppen » 06 Apr 2012, 09:09

Ì`m using a registered version 3.1.1.5240

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Steven
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Re: A little bug in Version 3.01 Build 5218

Postby Steven » 06 Apr 2012, 09:24

Wonneproppen
Please provide us with some more information on this issue if it happens again (video, which program, did the program folder appeared in Uninstall Wizard list - screenshots).

We have a feature "Uninstall Wizard Log" in the TODO list.
Kind Regards,
CrystalIDEA Staff


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