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 Post subject: A little bug in Version 3.01 Build 5218
PostPosted: 18 Dec 2011, 17:24 
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Joined: 18 Dec 2011, 17:20
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Hey friends,

i noticed a little bug under Win7 x86/x64 when Uninstall Tool deinstalling any programs.
After searching for rests this path won`t deleted: <username>\appdata\local\


It is a bug or desired? :smile:

With best regards


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 Post subject: Re: A little bug in Version 3.01 Build 5218
PostPosted: 18 Dec 2011, 17:48 
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CrystalIDEA Developer
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This path is a system path and cannot/must not be deleted.

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CrystalIDEA Staff


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 Post subject: Re: A little bug in Version 3.01 Build 5218
PostPosted: 18 Dec 2011, 18:10 
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That may well be, but this path is absolutly deletable and isn`t needed even if it is a system path
Another Unistall Tools delete this patch also.


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 Post subject: Re: A little bug in Version 3.01 Build 5218
PostPosted: 18 Dec 2011, 19:22 
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We cannot remove system path even if it's physically possible - this path can contain various data of other programs installed on this system.

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 Post subject: Re: A little bug in Version 3.01 Build 5218
PostPosted: 19 Dec 2011, 12:24 
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Joined: 19 Dec 2011, 12:17
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For example:
Uninstall Tool should search for all MediaMonkey entries, which is doesn't installed
by Uninstall Tool before. Uninstall Tool should now able to find the MediaMonkey
folder in <username>\appdata\local\ (<username>\appdata\local\MediaMonkey) also
and delete this.

Kind Regards


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 Post subject: Re: A little bug in Version 3.01 Build 5218
PostPosted: 19 Dec 2011, 13:02 
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Uninstall Tool will find '<username>\appdata\local\MediaMonkey' and delete.
Wonneproppen as asking to remove '<username>\appdata\local'

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 Post subject: Re: A little bug in Version 3.01 Build 5218
PostPosted: 19 Dec 2011, 13:07 
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Joined: 19 Dec 2011, 12:17
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Sorry, that's not right. I've tried it here and Uninstall Tool
doesn't find the folder MediaMonkey in '<username>\appdata\local\' . :(

Kind Regards


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 Post subject: Re: A little bug in Version 3.01 Build 5218
PostPosted: 19 Dec 2011, 13:08 
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Thank you, we'll look into this issue

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 Post subject: Re: A little bug in Version 3.01 Build 5218
PostPosted: 31 Mar 2012, 10:20 
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Fixed in 3.1.1.5240

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 Post subject: Re: A little bug in Version 3.01 Build 5218
PostPosted: 05 Apr 2012, 16:25 
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Joined: 18 Dec 2011, 17:20
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Thx teven for Update.

Now i have the problem that the original folder from Application, after uninstall, in "C:\Program Files (x86)" or "C:\Program Files" was not deleted. In the process is it similar which Program i deinstall, everytimes the old folder is visible and i must delete this manually (sorry for my english) ;)


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 Post subject: Re: A little bug in Version 3.01 Build 5218
PostPosted: 05 Apr 2012, 16:57 
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Do you mean that the application folder from program files is not deleted in Uninstall Wizard?
What about the folder contents (sub-folder, files)?

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 Post subject: Re: A little bug in Version 3.01 Build 5218
PostPosted: 05 Apr 2012, 17:00 
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Joined: 18 Dec 2011, 17:20
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Yes, that is what i mean. Also subfolders will not deleted with or without files included
In older versions that wasn`t


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 Post subject: Re: A little bug in Version 3.01 Build 5218
PostPosted: 05 Apr 2012, 17:04 
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Do you mean that you have Uninstall Wizard that just does not work now (does not removes files/folders)?
Or it's a special case, some program?

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 Post subject: Re: A little bug in Version 3.01 Build 5218
PostPosted: 05 Apr 2012, 18:04 
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Uninstall Wizard removes files and folders by default, that is not the problem. After End and scanning for rest i get a message the Uninstaller has found e.g. C:\Program Files (x86)\CCleaner
When i click ok, it would seem that Uninstaller clear this folder, but he doesn`t. The Folder "CCleaner" is still standing. Please note! CCleaner is here only an example


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 Post subject: Re: A little bug in Version 3.01 Build 5218
PostPosted: 05 Apr 2012, 18:34 
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CrystalIDEA Developer
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Just checked, Uninstall Wizard successfully removed some folders from Program Files.

If some files are used by the system, the folder cannot be removed. In this case Uninstall Wizard will inform you about that.

BTW: are you using 3.1.1.5240 ? Trial or registered?

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 Post subject: Re: A little bug in Version 3.01 Build 5218
PostPosted: 06 Apr 2012, 09:09 
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Ì`m using a registered version 3.1.1.5240


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 Post subject: Re: A little bug in Version 3.01 Build 5218
PostPosted: 06 Apr 2012, 09:24 
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CrystalIDEA Developer
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Please provide us with some more information on this issue if it happens again (video, which program, did the program folder appeared in Uninstall Wizard list - screenshots).

We have a feature "Uninstall Wizard Log" in the TODO list.

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