We have discontinued this forum and moved support tickets to the GitHub issue tracker. More info

Search found 7 matches

by cjmarotta
27 Jan 2017, 03:26
Forum: Uninstall Tool
Topic: Uninstall 3.5.2 Installation Fails
Replies: 1
Views: 23143

Uninstall 3.5.2 Installation Fails

Uninstall 3.5.2 crashes as soon as it is launched. It shuts down with 2 errors:

External Exception E06D7363
System Error: Code 1400
by cjmarotta
10 Mar 2016, 02:30
Forum: Uninstall Tool
Topic: Windows 10: unable to activate the app
Replies: 4
Views: 27970

Re: Uninstall 3.4.4 constantly reverts to unregistered version

I am running Windows 10. Latest version.

The program is also displaying the same install on date for all software.
by cjmarotta
01 Mar 2016, 02:19
Forum: Uninstall Tool
Topic: Windows 10: unable to activate the app
Replies: 4
Views: 27970

Windows 10: unable to activate the app

Uninstaller 3.4.4 constantly reverts back to unregistered version. I enter my legitimate registration key, and the program successfully registers. When I run the program again days/weeks later, the program reverts back to unregistered. I have completely uninstalled the program, reinstalled, and rein...
by cjmarotta
02 Oct 2015, 02:10
Forum: Uninstall Tool
Topic: Uninstall Tool loses registration every time
Replies: 7
Views: 14654

Re: Uninstall Tool loses registration every time

Hello. I launched the app and it was still activated. I have had at least 1 PC restart since the last time I had to reregister. I tried the following to force a repeat of the behavior: Chose Help/About/Change License Key. Entered a bogus name and key to force the program to unregister. Restarted the...
by cjmarotta
01 Oct 2015, 16:43
Forum: Uninstall Tool
Topic: Uninstall Tool loses registration every time
Replies: 7
Views: 14654

Re: Uninstall Tool loses registration every time

It resets on the next time I run the application and the PC has been restarted. This is often several days or weeks after reentering the registration code. After entering the registration code and the app asking to restart, the app runs fine with activation.
by cjmarotta
28 Sep 2015, 15:51
Forum: Uninstall Tool
Topic: Uninstall Tool loses registration every time
Replies: 7
Views: 14654

Re: Uninstall Tool loses registration every time

Steven, I am running Windows 10 x64.
by cjmarotta
25 Sep 2015, 12:42
Forum: Uninstall Tool
Topic: Uninstall Tool loses registration every time
Replies: 7
Views: 14654

Uninstall Tool loses registration every time

Every time Uninstall Tool is run, it starts as being unregistered. I enter my (valid) registration ID and password and the program accepts it, restarts and I am able to use the program normally. The next time I use the program, it comes up again as unregistered.