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by DaveKirkwood
19 Apr 2016, 12:36
Forum: Uninstall Tool
Topic: Uninstall and trace not working
Replies: 5
Views: 29438

Re: Uninstall and trace not working

OK, we're back to my original post. Clicking "Install and trace" does not install the driver. I get the following dialog message: "Cannot open the CisUtMonitor service. Please reinstall the program." I've checked the folder "C:\Windows\System32\drivers" and CisUtMonitor...
by DaveKirkwood
15 Apr 2016, 21:45
Forum: Uninstall Tool
Topic: Uninstall and trace not working
Replies: 5
Views: 29438

Re: Uninstall and trace not working

Please read my initial post carefully. License.dat is properly configured and stored as directed. The ZIP file does not provide an installation program. The file "CisUtMonitor.inf" is not read by any program. "CisUtMonitor.sys" is not stored in my "c:\windows\system32\driver...
by DaveKirkwood
14 Apr 2016, 12:23
Forum: Uninstall Tool
Topic: Uninstall and trace not working
Replies: 5
Views: 29438

Uninstall and trace not working

I just installed the Unistall Tool 3.4.4 and successfully registered the product. When I attempt to "Install and trace", I get the following message: "Cannot open the CisUtMonitor service. Please reinstall the program". I must be missing something, since the program appears to ru...