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proper uninstall procedure for tracked install

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markmarz
Posts: 16
Joined: 21 Feb 2015, 09:37

proper uninstall procedure for tracked install

Post by markmarz »

Is the proper uninstall procedure for a program that was tracked when installed to first uninstall outside of the tool, then run the tool to cleanup?
Last edited by markmarz on 21 Feb 2015, 09:58, edited 1 time in total.
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Steven
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Re: proper uninstall procedure for tracked install

Post by Steven »

markmarz
Just proceed with uninstall, after running the default uninstaller, Uninstall Wizard will clean all the leftover traces.
If the default uninstaller fails, you can use Force Removal.

http://www.crystalidea.com/uninstall-tool-force-removal
http://www.crystalidea.com/install-trac ... on-monitor
http://www.crystalidea.com/uninstall-wizard-technology
markmarz
Posts: 16
Joined: 21 Feb 2015, 09:37

Re: proper uninstall procedure for tracked install

Post by markmarz »

By 'proceed with uninstall' do you mean Windows 'Uninstall a Program' or Uninstall Tool Uninstall? It's this point that's the heart of the question.
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Steven
CrystalIDEA Developer
Posts: 2294
Joined: 21 Dec 2009, 11:48
Location: CrystalIDEA headquarters
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Re: proper uninstall procedure for tracked install

Post by Steven »

Sure "Uninstall" action performed with Uninstall Tool
markmarz
Posts: 16
Joined: 21 Feb 2015, 09:37

Re: proper uninstall procedure for tracked install

Post by markmarz »

Thank you.
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