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SCRIPTXXX
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Joined: 02 Mar 2010, 09:11

Problems uninstalling 2 programmes

02 Mar 2010, 09:14

I am having a problem in removing 2 programmes ASK TOOLBAR and ADOBE READER. Each time I try to do it, it takes forever and then gives an option to retry. Any suggestions?
 
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Steven
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Re: Problems uninstalling 2 programmes

02 Mar 2010, 13:18

Dear sir,

try the Force Removal option.
 
SCRIPTXXX
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Posts: 3
Joined: 02 Mar 2010, 09:11

Re: Problems uninstalling 2 programmes

06 Mar 2010, 14:23

Hi thank you for the tip. I succesfuuly uninstall the Ask toolbar. When I came to do this with the Adobe Reader it seemed to warn against it and so I gave it another try to uninstall the normal way. Can you please advise me thanks
 
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Steven
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Re: Problems uninstalling 2 programmes

07 Mar 2010, 07:44

SCRIPTXXX, what kind of warning did you see?
 
SCRIPTXXX
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Posts: 3
Joined: 02 Mar 2010, 09:11

Re: Problems uninstalling 2 programmes

07 Mar 2010, 09:03

I should have made a note of what appeared to be a warning. In the end I just removed Adobe Reader using 'Force', as it has been causing so many problems - primarily causing IE to shut down all open windows when a webpage is a pdf. (I have no idea why). So thanks for your help
 
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Steven
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Joined: 21 Dec 2009, 11:48
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Re: Problems uninstalling 2 programmes

07 Mar 2010, 09:18

I suppose IE windows closed because Adobe installed a plugin to the IE (for viewing PDF files), thus during the uninstall the plug-in was deleted.

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