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will not remove Bonjour or itunes

Ask, answer questions, and express your opinion about Uninstall Tool. Discussion of found bugs and problems, feature requests

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papadrums
Posts: 3
Joined: 03 Feb 2013, 14:27

will not remove Bonjour or itunes

Post by papadrums »

when i down load new version of itunes and bonjour it tells me that still have to remove old version.when i check my programs their both back on there. i have tried both regular uninstall and force uninstall. could you help me? the message i get is (the feature you are trying to use is on a network resourse that is unavailable)
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Steven
CrystalIDEA Developer
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Joined: 21 Dec 2009, 11:48
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Re: will not remove Bonjour or itunes

Post by Steven »

Are itunes or bonjour listed in Uninstall Tool program list? Please also check under "System" category.
papadrums
Posts: 3
Joined: 03 Feb 2013, 14:27

Re: will not remove Bonjour or itunes

Post by papadrums »

No their not,both are still in control panel add and remove programs.when i remove them and come back to check their back on add and remove programs on my system.
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Steven
CrystalIDEA Developer
Posts: 2294
Joined: 21 Dec 2009, 11:48
Location: CrystalIDEA headquarters
Contact:

Re: will not remove Bonjour or itunes

Post by Steven »

That's odd.

Can you try removing them with MSI clean up utility?
http://www.crystalidea-download.com/msicuu2.exe
papadrums
Posts: 3
Joined: 03 Feb 2013, 14:27

Re: will not remove Bonjour or itunes

Post by papadrums »

that did it thanks
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