Version 1.4 - unsupported hardware

Asphalter · Post by **Asphalter** » 15 Mar 2016, 23:56

Upgraded to version 1.4 and now Macs Fan Control does not work on my Retina MacBook Pro.

"Unsupported hardware detected"

Going back to version 1.3.3 now gives the same message.

Steven · Post by **Steven** » 16 Mar 2016, 06:38

Asphalter
1. which Windows are you using?
2. What do you have under
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SystemInformation
(export this registry key or make a screenshot)

Asphalter · Post by **Asphalter** » 17 Mar 2016, 14:25

1. Using Windows 7
2. Please see attached screenshot.

Steven · Post by **Steven** » 17 Mar 2016, 14:35

Asphalter
Don't know why it's empty.

Should be something like that

Asphalter · Post by **Asphalter** » 17 Mar 2016, 14:38

Interesting, maybe my boot camp driver has become corrupted.

Thanks for the quick reply.

Steven · Post by **Steven** » 17 Mar 2016, 14:39

Asphalter
Please run this tool
http://www.crystalidea.com/downloads/dmidecode.zip

And redirect its output to some text file. E.g. open cmd.exe and type there

Code: Select all

dmidecode.exe > output.txt

After that, please attach this output.txt file here.

Asphalter · Post by **Asphalter** » 17 Mar 2016, 14:49

Here's the file.

Steven · Post by **Steven** » 20 Mar 2016, 20:37

Asphalter
Please try the dev version, it should work
http://www.crystalidea.com/downloads/ma ... up_dev.exe

Alternative solution
Well, it means this utility correctly detects the hardware. Please create 2 string values SystemManufacturer and SystemProductName matching the output.txt:
Manufacturer: Apple Inc.
Product Name: MacBookPro11,3
in
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SystemInformation
in order to let the app work. I'll fix this in 1.4.1

Asphalter · Post by **Asphalter** » 27 Mar 2016, 06:12

I couldn't get the reg fix to work with 1.4.0 but the dev version 1.4.1 allows me to change fan speed (which is the main use of the app to me).

Thanks very much.

Steven · Post by **Steven** » 27 Mar 2016, 10:31

Asphalter
Great! The fix will be in the official 1.4.1 version

Asphalter · Post by **Asphalter** » 28 Mar 2016, 01:52

One more thing - the temperature values are missing on the right in the screenshot there.

Steven · Post by **Steven** » 01 Apr 2016, 12:22

Asphalter
i'm sorry for this, this is a beta version. I'll make a new build in a week.

Steven · Post by **Steven** » 11 Apr 2016, 18:15

Asphalter
Please re-download the dev version, it should give a message on startup, please give me the text of this message (Ctrl+C)

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