MacsFanControl crashes on Windows 7

[stimpyaw]

Since the last update I've had a problem with Macs Fan Control v1.4.2 not starting Windows 7 either automatically, or manually or even after uninstalling restarting Windows 7 and reinstalling the software.

Macs Fan Control starts fine under Mac OS X 10.11.5 on my Macmini7,1.

Any help would be greatly appreciated.

Thank you,
AWilson

[stimpyaw]

I just tried the "tjMaxTest_win.exe" and I got the following:

Intel(R) Core(TM) i7-4578U CPU @ 3.00GHz
Macmini7,1
Error init InitOpenLibSys, return code

I wanted to see what I would get.

[Steven]

stimpyaw
1. Do you see any error message?
2. Try to launch the app with /log command line parameter. It will create a MacsFanControl.log file

[stimpyaw]

No error messages

and the log file is 0 bytes.

[Steven]

stimpyaw
which previous version works for you? https://github.com/crystalidea/macs-fan ... l/releases

[stimpyaw]

I want to say version 1.4.

Now that I think about this its been since version 1.4.1 I've had this problem start. But it would work 50% of the time. Now with the newest version installed 0% of the time.

Do you want me to try version 1.4 again?

[Steven]

stimpyaw
Please try this build:
http://www.crystalidea.com/downloads/ma ... up_dev.exe

[mkaz]

stimpyaw
Please try this build:
http://www.crystalidea.com/downloads/ma ... up_dev.exe

I have the same problem and I tried the above build and I'll post the results after I try it thoroughly. iMac 14,2 win 7

[mkaz]

stimpyaw
Please try this build:
http://www.crystalidea.com/downloads/ma ... up_dev.exe

I have the same problem and I tried the above build and I'll post the results after I try it thoroughly. iMac 14,2 win 7

Will not start after reboot. Windows error dump.
Will run if I launch it a 2nd or 3rd time.

Problem signature:
Problem Event Name: APPCRASH
Application Name: MacsFanControl.exe
Application Version: 1.4.2.267
Application Timestamp: 573f7b71
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.23418
Fault Module Timestamp: 5708a73e
Exception Code: c0000005
Exception Offset: 0002e43e
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

[Steven]

mkaz
Please try this build, it should create a .dmp crash report file, please send to us:
http://www.crystalidea.com/downloads/ma ... _dev_1.exe

[stimpyaw]

I installed the "dev" install and got an error from Windows, I wasn't able to get a screen shot of it but I did check the Windows Event Viewer and this is the output: (there are 2 entries)

1 - Log Name: Application
Source: Application Error
Date: 5/21/2016 5:16:34 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Win764b-WorkPC
Description:
Faulting application name: MacsFanControl.exe, version: 1.4.2.267, time stamp: 0x573f7b71
Faulting module name: ntdll.dll, version: 6.1.7601.23418, time stamp: 0x5708a73e
Exception code: 0xc0000005
Fault offset: 0x0002e43e
Faulting process id: 0x15a8
Faulting application start time: 0x01d1b3bf32883a78
Faulting application path: C:\Program Files (x86)\Macs Fan Control\MacsFanControl.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 7067cbdd-1fb2-11e6-974e-985aebda52e4
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-05-22T00:16:34.000000000Z" />
<EventRecordID>12198</EventRecordID>
<Channel>Application</Channel>
<Computer>Win764b-WorkPC</Computer>
<Security />
</System>
<EventData>
<Data>MacsFanControl.exe</Data>
<Data>1.4.2.267</Data>
<Data>573f7b71</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.23418</Data>
<Data>5708a73e</Data>
<Data>c0000005</Data>
<Data>0002e43e</Data>
<Data>15a8</Data>
<Data>01d1b3bf32883a78</Data>
<Data>C:\Program Files (x86)\Macs Fan Control\MacsFanControl.exe</Data>
<Data>C:\Windows\SysWOW64\ntdll.dll</Data>
<Data>7067cbdd-1fb2-11e6-974e-985aebda52e4</Data>
</EventData>
</Event>

2 - Log Name: Application
Source: Application Error
Date: 5/21/2016 5:16:55 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Win764b-WorkPC
Description:
Faulting application name: MacsFanControl.exe, version: 1.4.2.267, time stamp: 0x573f7b71
Faulting module name: ntdll.dll, version: 6.1.7601.23418, time stamp: 0x5708a73e
Exception code: 0xc0000005
Fault offset: 0x0002e43e
Faulting process id: 0x14a4
Faulting application start time: 0x01d1b3bf3f90b9b3
Faulting application path: C:\Program Files (x86)\Macs Fan Control\MacsFanControl.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 7d3f7713-1fb2-11e6-974e-985aebda52e4
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-05-22T00:16:55.000000000Z" />
<EventRecordID>12201</EventRecordID>
<Channel>Application</Channel>
<Computer>Win764b-WorkPC</Computer>
<Security />
</System>
<EventData>
<Data>MacsFanControl.exe</Data>
<Data>1.4.2.267</Data>
<Data>573f7b71</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.23418</Data>
<Data>5708a73e</Data>
<Data>c0000005</Data>
<Data>0002e43e</Data>
<Data>14a4</Data>
<Data>01d1b3bf3f90b9b3</Data>
<Data>C:\Program Files (x86)\Macs Fan Control\MacsFanControl.exe</Data>
<Data>C:\Windows\SysWOW64\ntdll.dll</Data>
<Data>7d3f7713-1fb2-11e6-974e-985aebda52e4</Data>
</EventData>
</Event>

Is there anything else you want me to try?

stimpyaw
Please try this build:
http://www.crystalidea.com/downloads/ma ... up_dev.exe

[stimpyaw]

Well I just tried to start the app with the "/log" switch from the Run dialog, and it started with no errors.

I ran the app for a few minutes and got a log file.

Let me know if I need to run the app for longer, I'm trying a restart of my mac now.

[stimpyaw]

Okay, restarted my Mac.

1 - Macs Fan Control did not automatically start, I had to start the app by double clicking on icon on my desktop.
2 - When app started, I got no error messages or Windows error messages.
3 - When app started the Macs Fan Control window appeared
4 - The setting I picked before restart stayed.

Let me know if you need me to do any additional testing.

[Steven]

stimpyaw
so the dev version works for you but doesn't start automatically?
and the current version crashes. Right?

[stimpyaw]

yes to both questions.

stimpyaw
so the dev version works for you but doesn't start automatically?
and the current version crashes. Right?

[Steven]

stimpyaw
I think that this build should start on Windows restart (bug uncheck and check again this option in preferences):
http://www.crystalidea.com/downloads/ma ... _dev_2.exe

[stimpyaw]

Sorry for the delay. I downloaded and installed this "...dev_2.exe" install. The install completed and it asked I wanted to start Mac Fan Control. The app started with no error messages.

When I restarted my Mac in Windows 7 I got the following error: see attachment "MFC-UnhandledException_1.4.3_61-2015-05-26.png"

I'm also including the ".log" file (had to zip the file, posting the 1.05MB file to the forum gave an error) and ".dmp" file (had to zip the file, same reason as the log file), see attachments.

Is there something else I can try?

stimpyaw
I think that this build should start on Windows restart (bug uncheck and check again this option in preferences):
http://www.crystalidea.com/downloads/ma ... _dev_2.exe

[Steven]

stimpyaw
http://www.crystalidea.com/downloads/ma ... _qt551.exe

[stimpyaw]

I uninstalled the old version of MFC and installed this version and I got the following error message (see screenshot: "MFC-UnhandledException_1.4.3.272_6.1_2016-5-27_19.13.5_dmp.png"). I have also included the ".dmp" file, I've zipped it up.

[Steven]

stimpyaw
What about build 274?
http://www.crystalidea.com/downloads/ma ... _qt551.exe