Fan Control cant find HDD temperature (Windows)

[Steven]

Thats strange. I do not get any more in the log file even when I exit the program and restart it.

Do not restart it, just exist. Then open log file.

is there a configuration file somewhere that needs to be reset?

Please delete this registry key:
HKEY_CURRENT_USER\Software\CrystalIdea Software\Macs Fan Control

[mib]

I exited the program and still nothing added to logfile.

Deleted registry key. Uninstalled program. Installed program (log version3).

Log file generated:
INFO 2013-05-05T22:30:45.270 "Loading available SMART drives"
INFO 2013-05-05T22:30:45.270 "GetLogicalDrives returned 476"
INFO 2013-05-05T22:30:45.270 "Checking drive C:\"
INFO 2013-05-05T22:30:45.270 "Drive is fixed"
INFO 2013-05-05T22:30:45.270 "Phisical disk number: 0"
INFO 2013-05-05T22:30:45.318 "Adding drive \\.\PHYSICALDRIVE0"
INFO 2013-05-05T22:30:45.319 "Adding drive WDC WD20EZRX-00DC0B0"
INFO 2013-05-05T22:30:45.319 "Checking drive D:\"
INFO 2013-05-05T22:30:45.319 "The drive is NOT fixed (5)"
INFO 2013-05-05T22:30:45.319 "Checking drive E:\"
INFO 2013-05-05T22:30:45.319 "Drive is fixed"
INFO 2013-05-05T22:30:45.320 "Phisical disk number: 0"
INFO 2013-05-05T22:30:45.320 "Checking drive G:\"
INFO 2013-05-05T22:30:45.320 "Drive is fixed"
INFO 2013-05-05T22:30:45.320 "Phisical disk number: 2"
INFO 2013-05-05T22:30:45.320 "Skipping USB drive"
INFO 2013-05-05T22:30:45.320 "Checking drive H:\"
INFO 2013-05-05T22:30:45.320 "The drive is NOT fixed (2)"
INFO 2013-05-05T22:30:45.320 "Checking drive I:\"
INFO 2013-05-05T22:30:45.320 "The drive is NOT fixed (2)"
INFO 2013-05-05T22:30:45.320 "QFanControl::Init: number of supported SMC sensors: 7"
INFO 2013-05-05T22:30:45.320 "QFanControl::Init: number of supported SMART sensors: 1"

See screenshot below.

I exited program. And nothing changed in log file...

[Steven]

This is very odd and very sad: log doesn't work for you. As you can see, MFC detected and added one SMART sensor (WDC WD20EZRX-00DC0B0), but it doesn't appear in the list

I put just message boxes here (together with log), it will help:
http://www.crystalidea.com/downloads/ma ... p_log5.exe

PS. HDD fan value is still set to 1500 because it's set in SMC. It's reset automatically by the system next time your restart or put the computer to sleep mode and back. If MFC is running automatically on computer start, and you previously set it to 1500, this value will be restored.

[mib]

I installed the new version.
Only got 1 message box - se screenshot.
I rebooted computer and MFC started up. Again with 1 message. But then Windows returned with a message stating that MFC had stopped working. I closed it and started it again.
Still 1 message.
However the fan is at 2500-3000 rpm now. It is run in "auto"
The log file is still not getting any more information.

INFO 2013-05-05T23:00:29.137 "Loading available SMART drives"
INFO 2013-05-05T23:00:29.137 "GetLogicalDrives returned 476"
INFO 2013-05-05T23:00:29.137 "Checking drive C:\"
INFO 2013-05-05T23:00:29.137 "Drive is fixed"
INFO 2013-05-05T23:00:29.138 "Phisical disk number: 0"
INFO 2013-05-05T23:00:29.184 "Adding drive \\.\PHYSICALDRIVE0"
INFO 2013-05-05T23:00:29.185 "Adding drive WDC WD20EZRX-00DC0B0"
INFO 2013-05-05T23:00:29.185 "Checking drive D:\"
INFO 2013-05-05T23:00:29.185 "The drive is NOT fixed (5)"
INFO 2013-05-05T23:00:29.185 "Checking drive E:\"
INFO 2013-05-05T23:00:29.185 "Drive is fixed"
INFO 2013-05-05T23:00:29.186 "Phisical disk number: 0"
INFO 2013-05-05T23:00:29.186 "Checking drive G:\"
INFO 2013-05-05T23:00:29.186 "Drive is fixed"
INFO 2013-05-05T23:00:29.186 "Phisical disk number: 2"
INFO 2013-05-05T23:00:29.186 "Skipping USB drive"
INFO 2013-05-05T23:00:29.186 "Checking drive H:\"
INFO 2013-05-05T23:00:29.187 "The drive is NOT fixed (2)"
INFO 2013-05-05T23:00:29.187 "Checking drive I:\"
INFO 2013-05-05T23:00:29.187 "The drive is NOT fixed (2)"
INFO 2013-05-05T23:00:29.187 "QFanControl::Init: number of supported SMC sensors: 7"
INFO 2013-05-05T23:00:29.187 "QFanControl::Init: number of supported SMART sensors: 1"

[Steven]

Ok, it's something now. I still have no idea why there're 7 sensors instead of 8, but at least it's some news that will help.

Thank you, I'll continue investigation tomorrow.

[debush]

I had the same problem on my late 2009 Imac (imac 11,1) with both Windows 7 and Windows 8. Using the latest version (log4 version) with more logs, I determined the problem is a permissions problem. I logged in as "Administrator" and I then saw my WD 2 TB drive, and I could now control fan speed by Drive Temp.

I then logged in as a normal user and right clicked on the "Macs Fan Control" icon and selected to run as Administrator, and I could now see my WD 2 TB and could control fan speed by drive temp.

You probably want to turn off UAC so you do not get messages about running the Program.

If you have installed and reinstalled many times, you probably should remove the program and clean up the registry as I found a number entries from "Macs Fan Control". You can search the registry for "MacsFanControl" and carefully delete the entries.


Then reinstall by right clicking on the "Macs Fan Control" in your Downloads directory and run the install as Administrator, and turn off UAC. The 1.0 beta 4, seems to work fine if installed as Administrator.


I hope this helps.

Dale

[Steven]

mib, does running "Macs Fan Control" as admin help?

debush, thanks for sharing the information

[mib]

debush: Thanks a lot. This did the trick!

@Steven: Apparently this solved the problem. The message said 8 sensors. The new one were added. And the log file populated:
INFO 2013-05-06T21:03:04.760 "QMySysInfo::machineName ('')"
INFO 2013-05-06T21:03:04.760 "Starting on iMac10,1"
INFO 2013-05-06T21:03:04.779 "QMySysInfo::machineName ('iMac10,1')"
INFO 2013-05-06T21:03:05.056 "Loading available SMART drives"
INFO 2013-05-06T21:03:05.056 "GetLogicalDrives returned 476"
INFO 2013-05-06T21:03:05.056 "Checking drive C:\"
INFO 2013-05-06T21:03:05.056 "Drive is fixed"
INFO 2013-05-06T21:03:05.056 "Phisical disk number: 0"
INFO 2013-05-06T21:03:05.082 "Adding drive \\.\PHYSICALDRIVE0"
INFO 2013-05-06T21:03:05.083 "Adding drive WDC WD20EZRX-00DC0B0"
INFO 2013-05-06T21:03:05.083 "Checking drive D:\"
INFO 2013-05-06T21:03:05.083 "The drive is NOT fixed (5)"
INFO 2013-05-06T21:03:05.083 "Checking drive E:\"
INFO 2013-05-06T21:03:05.084 "Drive is fixed"
INFO 2013-05-06T21:03:05.084 "Phisical disk number: 0"
INFO 2013-05-06T21:03:05.084 "Checking drive G:\"
INFO 2013-05-06T21:03:05.084 "Drive is fixed"
INFO 2013-05-06T21:03:05.084 "Phisical disk number: 2"
INFO 2013-05-06T21:03:05.084 "Skipping USB drive"
INFO 2013-05-06T21:03:05.084 "Checking drive H:\"
INFO 2013-05-06T21:03:05.084 "The drive is NOT fixed (2)"
INFO 2013-05-06T21:03:05.084 "Checking drive I:\"
INFO 2013-05-06T21:03:05.084 "The drive is NOT fixed (2)"
INFO 2013-05-06T21:03:05.084 "QFanControl::Init: number of supported SMC sensors: 7"
INFO 2013-05-06T21:03:05.084 "QFanControl::Init: number of supported SMART sensors: 1"
INFO 2013-05-06T21:03:05.132 "QFanControlMainWindow::FillFansTable: number of fans: 3"
INFO 2013-05-06T21:03:05.132 "QFanControlMainWindow::FillFansTable: adding fan ODD"
INFO 2013-05-06T21:03:05.132 "QFanControlMainWindow::FillFansTable: adding fan HDD"
INFO 2013-05-06T21:03:05.132 "QFanControlMainWindow::FillFansTable: adding fan CPU"
INFO 2013-05-06T21:03:05.132 "QFanControlMainWindow::FillSensorsTable: number of supported sensors: 8"
INFO 2013-05-06T21:03:06.584 "QFanControlMainWindow::FillSensorsTable: adding sensor Ambient (TA0P)"
INFO 2013-05-06T21:03:06.584 "QFanControlMainWindow::FillSensorsTable: adding sensor CPU Heatsink (TC0H)"
INFO 2013-05-06T21:03:06.584 "QFanControlMainWindow::FillSensorsTable: adding sensor LCD proximity (TL0P)"
INFO 2013-05-06T21:03:06.585 "QFanControlMainWindow::FillSensorsTable: adding sensor Northbridge (TN0H)"
INFO 2013-05-06T21:03:06.585 "QFanControlMainWindow::FillSensorsTable: adding sensor Optical Drive (TO0P)"
INFO 2013-05-06T21:03:06.585 "QFanControlMainWindow::FillSensorsTable: adding sensor Mem Controller (Tm0P)"
INFO 2013-05-06T21:03:06.585 "QFanControlMainWindow::FillSensorsTable: adding sensor Power Supply Primary (Tp1P)"
INFO 2013-05-06T21:03:06.585 "QFanControlMainWindow::FillSensorsTable: adding sensor WDC WD20EZRX-00DC0B0 (WDC WD20EZRX-00DC0B0)"

[mib]

debush
By the way: What do you mean by UAC, and how do I turn it off?

[Steven]

https://www.google.com/search?q=UAC+turn+off

I'll try to figure out why admin rights are required for that

[debush]

nib:

Yes I meant User Account Control UAC.

To turn off UAC

Open control Panel
Select User Accounts and Family Safety
Open User Accounts
Select Change User Account Control Settings
Mover SLiper all the way down to Never Notify.

With out turning off UAC I was geting a message.

I usually run Windows 7 & 8 with UAC turned off.

Dale

[Steven]

Ok guys, thanks everybody, I consider the topic closed.
Will make beta 5 by default running under admin only.

debush, I split your topic about the crash