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Davewilk9
Topic Author
Posts: 2
Joined: 19 Nov 2014, 15:00

Reg code failed

19 Nov 2014, 15:04

Brand new customer ~
NOT a user yet because the code sent after I paid does NOT work after repeated restarts and retries.
So far this doesn't look like something I would trust on my system.
I they can't get a simple access code to work, what credibility do they have for any other programming???
Anybody else have this problem?
Should I cancel the transaction and look elsewhere?
 
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Steven
CrystalIDEA Developer
Posts: 2294
Joined: 21 Dec 2009, 11:48
Location: CrystalIDEA headquarters
Contact:

Re: Reg code failed

19 Nov 2014, 19:10

Dear sir,

We have just replied you.

http://www.crystalidea.com/anytoiso-help#upgrade
(see picture for Mac)
 
Davewilk9
Topic Author
Posts: 2
Joined: 19 Nov 2014, 15:00

Re: Reg code failed

19 Nov 2014, 21:12

Yes, I did get reply with a new code ~

Result was same. Code failed. I remain unable to use the product.

That took six hours.

I've bought hundreds of software programs. Rarely has the developer been unable to provide a working access code. This seems like a simple matter.

Why is this such a problem?
 
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Steven
CrystalIDEA Developer
Posts: 2294
Joined: 21 Dec 2009, 11:48
Location: CrystalIDEA headquarters
Contact:

Re: Reg code failed

20 Nov 2014, 12:50

Solved via e-mail.

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