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Moderator: Steven

Topic Author
Posts: 1
Joined: 01 Nov 2017, 14:46

Cannot unlock

01 Nov 2017, 15:11

I have purchased pro mobile version and received unlock codes but when entered I get prompted to restart which I do and program still comes up in Lite mode.
I have downloaded mobile version and setup licence.dat file as instructed but same happens.
Have emailed support on Friday no response. I re-sent the email yesterday with read receipt. still no response.
Order reference is CRY171026-6981-80130
Please help.
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CrystalIDEA Developer
Posts: 2294
Joined: 21 Dec 2009, 11:48
Location: CrystalIDEA headquarters

Re: Cannot unlock

02 Nov 2017, 13:22

Dear Daniel,

We just replied via e-mail.

Thank you.

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