We have discontinued this forum and moved support tickets to the GitHub issue tracker. More info

Unsupported hardware detected, MFC 1.3 installation

Control fans on Apple hardware: iMacs, Macbooks, etc

Moderator: Steven

Post Reply
MouMed
Posts: 3
Joined: 23 May 2015, 13:30

Unsupported hardware detected, MFC 1.3 installation

Post by MouMed »

Hello,

i was running mfc 1.2.1 on windows 8.1 ( Bootcamp on macbook pro 15 ), since i was facing some issue with 1.2.1 version like the app window not showing. i wanted to install the 1.3 version, but each time i get this error right after launching the installer "Unsupported hardware detected. the program is able to run on apple hardware only. please contact our support staff fo assistance."

is there a generated log file or something that i can see to know what causes the error ?

thanks for the support
wzx0532
Posts: 1
Joined: 23 May 2015, 13:51

Re: Unsupported hardware detected, MFC 1.3 installation

Post by wzx0532 »

Same problem here
User avatar
Steven
CrystalIDEA Developer
Posts: 2294
Joined: 21 Dec 2009, 11:48
Location: CrystalIDEA headquarters
Contact:

Re: Unsupported hardware detected, MFC 1.3 installation

Post by Steven »

MouMed
wzx0532
Please re-download.
MouMed
Posts: 3
Joined: 23 May 2015, 13:30

Re: Unsupported hardware detected, MFC 1.3 installation

Post by MouMed »

thanks now it's installed without problem, but i still have an issue, when i start the app it's visible on taskbar but the window is not shown.
User avatar
Steven
CrystalIDEA Developer
Posts: 2294
Joined: 21 Dec 2009, 11:48
Location: CrystalIDEA headquarters
Contact:

Re: Unsupported hardware detected, MFC 1.3 installation

Post by Steven »

MouMed
Right click (or double click) on the app icon in the task bar (windows tray)
MouMed
Posts: 3
Joined: 23 May 2015, 13:30

Re: Unsupported hardware detected, MFC 1.3 installation

Post by MouMed »

thanks for the answer, but ofcourse i did the double click and right click -> show main window, and each time see only the icon.

i attached a screenshot to see the issue, i wan't to mention that i can see settings and update window.
screenshot.jpg
screenshot.jpg (184.43 KiB) Viewed 6365 times
User avatar
Steven
CrystalIDEA Developer
Posts: 2294
Joined: 21 Dec 2009, 11:48
Location: CrystalIDEA headquarters
Contact:

Re: Unsupported hardware detected, MFC 1.3 installation

Post by Steven »

MouMed
Kill the process and start again
Post Reply