Hello,
I have just bought the Uninstall Tool, the price on your web site says $24.95, but when I look at my PayPal account I have been charged $29.94, a $4.99 over charge.
Please will you tell me which is the correct price, and if I have been overcharged how do I get my $4.99 back?
I don't know if it makes any difference but I live in the U.K.
Any help would be appreciated.
Regards
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Overcharged for Uninstall Tool
Moderator: Steven
- Steven
- CrystalIDEA Developer
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- Location: CrystalIDEA headquarters
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Re: Over charged for Uninstall Tool
MC Fat Tongue
Could you please tell us your order ID or e-mail used when purchasing the app?
Last 4 numbers of serial number would also be fine.
Could you please tell us your order ID or e-mail used when purchasing the app?
Last 4 numbers of serial number would also be fine.
-
- Posts: 5
- Joined: 23 Jun 2014, 15:06
Re: Over charged for Uninstall Tool
Hello Steven,
Thank you for your response, my order number is: 19397
Thank you for your response, my order number is: 19397
- Steven
- CrystalIDEA Developer
- Posts: 2294
- Joined: 21 Dec 2009, 11:48
- Location: CrystalIDEA headquarters
- Contact:
Re: Over charged for Uninstall Tool
MC Fat Tongue
Sorry this too short to be an order number.
Sorry this too short to be an order number.
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- Posts: 5
- Joined: 23 Jun 2014, 15:06
Re: Over charged for Uninstall Tool
Sorry lets try again:
Last four numbers of serial number: A9D9
Invoice ID: 2214937
Order ID: 2214937-001-7UF
Last four numbers of serial number: A9D9
Invoice ID: 2214937
Order ID: 2214937-001-7UF
Last edited by MC Fat Tongue on 24 Jun 2014, 17:22, edited 1 time in total.
- Steven
- CrystalIDEA Developer
- Posts: 2294
- Joined: 21 Dec 2009, 11:48
- Location: CrystalIDEA headquarters
- Contact:
Re: Over charged for Uninstall Tool
MC Fat Tongue
Found it.
Please check your e-mail.
Found it.
Please check your e-mail.
-
- Posts: 5
- Joined: 23 Jun 2014, 15:06
Re: Over charged for Uninstall Tool
Thanks for the P.M. it's all sorted now.