Crash on WIN8 after reboot from standby

[johntravolta]

Hi,
First of all: let me say this app is a great tool! It has solved a lot of heating problems with my Mac when I'm running Windows 8 in bootcamp.

However, there is an irritating bug: everytime I put windows 8 to hibernate, the app seems to crash, because when I get my mac out of sleep mode, the app is no longer open.

Also, when I click the button: copy technical info, I get the message: "Technical information is copied to the clipboard", but nothing is on my clipboard...
I'm using version 1.1.8.1 build 117

Can anybody help me?

[Steven]

Hi, johntravolta!

1. When the app crashes it must produce a crash report. Does it? Check the app folder.
2. If the app crashed, there should be an entry in Windows Event log

[johntravolta]

Hi Steven,
Thank you for your response.
Would it be possible to provide me with a specific file name of the crash report please?
I suppose in my situation it should be located in: "C:\Program Files (x86)\Macs Fan Control".
All I seem to find are .dll, .exe and .manifest files?

[Steven]

Ok, there's no crash report, but

If the app crashed, there should be an entry in Windows Event log

[johntravolta]

Can you give me little bit more guidance what I should be looking for please?

I have gone trough the logs, and searched for macfancontrol.exe. I get a lot of info 'macfancontrol wants to prevent shutdown', but I guess this is normal?
I do have one 'warning' log, containing:
Process 2324 (\Device\HarddiskVolume4\Program Files\Boot Camp\Bootcamp.exe) has opened key \REGISTRY\USER\S-1-5-21-258387495-255690468-3770427922-1001
Process 5804 (\Device\HarddiskVolume4\Program Files (x86)\Macs Fan Control\MacsFanControl.exe) has opened key \REGISTRY\USER\S-1-5-21-258387495-255690468-3770427922-1001
Process 5804 (\Device\HarddiskVolume4\Program Files (x86)\Macs Fan Control\MacsFanControl.exe) has opened key \REGISTRY\USER\S-1-5-21-258387495-255690468-3770427922-1001\Software\CrystalIDEA Software\Macs Fan Control

Does this help?

[Steven]

johntravolta
Please try the latest version 1.1.9