CRYSTALIDEA Forums

Hello,

I have just bought the Uninstall Tool, the price on your web site says $24.95, but when I look at my PayPal account I have been charged $29.94, a $4.99 over charge.

Please will you tell me which is the correct price, and if I have been overcharged how do I get my $4.99 back?

I don't know if it makes any difference but I live in the U.K.

Any help would be appreciated.

Regards

MC Fat Tongue
Could you please tell us your order ID or e-mail used when purchasing the app?

Last 4 numbers of serial number would also be fine.

Hello Steven,

Thank you for your response, my order number is: 19397

MC Fat Tongue
Sorry this too short to be an order number.

Sorry lets try again:

Last four numbers of serial number: A9D9

Invoice ID: 2214937

Order ID: 2214937-001-7UF

MC Fat Tongue
Found it.

Please check your e-mail.

Thanks for the P.M. it's all sorted now.