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Uninstall Tool Portable Removed by Norton 360
Posted: 20 Jan 2015, 05:45
by elmo
I have just purchased the portable version of the Uninstall Tool V3.4, but when I try to use it on a Windows 7 (64 bit) PC, Norton states that UninstallTool.exe is not safe and removes it from the USB. It gives the threat name as WS.Reputation.1. What can I do to fix this?
The UninstallTool appears to work fine on my other two PCs - both Windows 8.1 (one 64 bit and the other 32 bit) - also running Norton 360 - with out problems.
Thanks
Uninstall tool removed by Norton WS.Reputation.1 virus
Posted: 20 Jan 2015, 21:11
by lear35
Norton anti-virus removes uninstalltool.exe everytime I try to run the program. This is the portable version of uninstall tool . Any ideas as what I can do? I purchased the program today and used the download link in the email I received.
Thanks, Karl
Re: Uninstall Tool Portable Removed by Norton 360
Posted: 20 Jan 2015, 21:22
by Steven
elmo
lear35
It was a false-positive. Please re-download the app
http://www.crystalidea.com/downloads/un ... rtable.zip
Re: Uninstall Tool Portable Removed by Norton 360
Posted: 25 Jan 2015, 12:25
by elmo
I have just downloaded the latest version to my Windows 8 PC and Norton is now removing X64helper.exe
Re: Uninstall Tool Portable Removed by Norton 360
Posted: 25 Jan 2015, 12:43
by Steven
elmo
Thank you for the report. It's a false positive again, we reported to Symantec.
For now, simply re-download the app, we modified X64helper.exe
Re: Uninstall Tool Portable Removed by Norton 360
Posted: 26 Jan 2015, 11:44
by Steven
Symantec response:
In relation to submission [3712826].
Upon further analysis and investigation we have verified your submission and as such this detection will be removed from our products.
The updated detection will be distributed in the next set of virus definitions, available via LiveUpdate or from our website at
http://securityresponse.symantec.com/av ... nload.html
Decisions made by Symantec are subject to change if alterations to the Software are made over time or as classification criteria and/or the policy employed by Symantec changes over time to address the evolving landscape.