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Microsoft Office 2010 Service Pack 1 (SP1) keeps coming back

Posted: 25 Jan 2015, 20:46
by O Sa
Just purchased the software and very impressed so far. 8-)
attempting to remove all traces of MS Home and Business 2010 and down to the service pack with says it's removed all each time. but seems to come back each time I come back to the uninstall tool.
Also can not get rid of the office group of programs though it shows empty. Suggestions?
Thanks.

Where does one get the cool Smiles?

Re: Microsoft Office 2010 Service Pack 1 (SP1) keeps coming back

Posted: 25 Jan 2015, 21:47
by Steven
O Sa
Can you please share a screenshot of Uninstall Tool window and MS Office inside?

Re: Microsoft Office 2010 Service Pack 1 (SP1) keeps coming back

Posted: 26 Jan 2015, 09:25
by O Sa
Thanks,

Re: Microsoft Office 2010 Service Pack 1 (SP1) keeps coming back

Posted: 26 Jan 2015, 10:05
by Steven
Suggestions?
Scenario 1:
- remove "Microsoft Office 2010 Service Pack 1(SP1)"
- remove "Microsoft Office Home and Business 2010"
- reboot

Scenario 2:
- repeat with installation (re-install) Microsoft Office 2010 but with Install Tracker (http://crystalidea.com/install-tracker- ... on-monitor)
- uninstall Microsoft Office
- reboot

Re: Microsoft Office 2010 Service Pack 1 (SP1) keeps coming back

Posted: 26 Jan 2015, 14:15
by O Sa
did Scenario 1: again same results. did it again and right clicked and opened the key and manually deleted. its gone. :D
had no desire for 2.
I'm having a more pressing problem not being able to upgrade quicken2015 and would like to create a new topic for it :crazy: :%)
it may be more a M/S issue..quicken says it is FORMAT C: :O:
Thanks