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proper uninstall procedure for tracked install

Posted: 21 Feb 2015, 09:55
by markmarz
Is the proper uninstall procedure for a program that was tracked when installed to first uninstall outside of the tool, then run the tool to cleanup?

Re: proper uninstall procedure for tracked install

Posted: 21 Feb 2015, 09:58
by Steven
markmarz
Just proceed with uninstall, after running the default uninstaller, Uninstall Wizard will clean all the leftover traces.
If the default uninstaller fails, you can use Force Removal.

http://www.crystalidea.com/uninstall-tool-force-removal
http://www.crystalidea.com/install-trac ... on-monitor
http://www.crystalidea.com/uninstall-wizard-technology

Re: proper uninstall procedure for tracked install

Posted: 21 Feb 2015, 10:01
by markmarz
By 'proceed with uninstall' do you mean Windows 'Uninstall a Program' or Uninstall Tool Uninstall? It's this point that's the heart of the question.

Re: proper uninstall procedure for tracked install

Posted: 21 Feb 2015, 10:02
by Steven
Sure "Uninstall" action performed with Uninstall Tool

Re: proper uninstall procedure for tracked install

Posted: 21 Feb 2015, 10:18
by markmarz
Thank you.