CRYSTALIDEA Forums

That's it. v1.4.7.  When I click hide in GUI, it's a big chance the MacFanControl.exe process will disappear from TaskMgr.

Got two MacBook Air units (11" and 13", different years, Windows 7x64), both with the same behavior.
Unfortunately, app's internal log has nothing suspicious (just some WRN about registry on startup) - app crashes without writing to a log file.

What is needed to troubleshoot? I would start from reinstall..

When the app crashes it should create a .dmp file (normally in the app folder)

Unfortunately, it didn't create any .dmp file in app's folder.
Moreover, I cannot reproduce the bug after reboot - currently close and minimize buttons work: the app stays in the tray.

Nevertheless here is a log file attached.
As you may see, there were 4 logged startup attempts (with not_logged crashes on miminize) and then (since 2017-04-24 09:31) the app eventually started working normally.

P.S. I was unable to attach a .log file to this forum (Status "Failed to move uploaded file") - had to .zip it beforehand.

Here it crashes again on minimize. Tried to disable Kaspersky AntiVirus with no success.

App's normal startup should look like:

• INFO  2017-04-24T16:31:58.032 app.cpp @ 199 "Qt 5.6.2" 
• INFO  2017-04-24T16:31:58.146 core\smc_win.cpp @ 69 "QSmcControlWin::Open: Using standard port X" 
• INFO  2017-04-24T16:31:58.252 core\FanControl.cpp @ 268 "QFanControl::InitialLoadThread" 

But currently nothing is logged after this:

• INFO  2017-05-08T14:40:35.541 app.cpp @ 199 "Qt 5.6.2" 

Wanna TeamViewer?

i3laze,
I'm afraid TeamViewer won't help because the crash happens only sometimes. Or it happens on every minimize?

Can you please try this version of the app:
https://www.dropbox.com/s/fuft4zdzjn0fx ... 7.zip?dl=0
(create a new folder)