CRYSTALIDEA Forums

Hi, I've installed the 3.5.4 version (October 22) this morning and each time I use the install tracker, it freeze my Explorer process. The task bar does not work anymore after that, I cannot switch programs, etc... The only way to recover is to put the power off.

Where can I download the previous version?

Hello,

Which Windows version do you have?

Version 1703 (OS version 15063.726)

Did you use Install Tracker before on this machine?
When it freezes, can you enter Task Manager via Ctrl+Alt+Del?

Release archive is here:
https://github.com/crystalidea/uninstall-tool/releases

I'm using Install Tracker intensively since end of 2015 on this machine. Never had this kind of problem. Note that I've updated the hardware recently (motherboard + CPU + RAM).

When Explorer is frozen, I'm able to access the task manager. But if I reboot, the computer is not able to end the session, I have to use the power button to turn the computer off.

I would like to download the 3.5.3 in order to confirm if the problem is related to the 3.5.4.

I've just downloaded and installed the 3.5.2 version and the problem is still there. 

Restart, uninstall 3.5.2, restart, install 3.5.2. Now it's OK. I think there is a problem with your kernel driver.

The kernel driver was not changed between 3.5.2 and 3.5.4. You can update the app to 3.5.4 now