3.5.4 - Appcrash
Posted: 25 Nov 2017, 03:34
Hi, everytime I open uninstall tool 3.5.4 (portable or installable edition) after a few seconds a popup appears:
"Failed to connect to x64helper.exe process. Please restart the program"
When I click OK, a second popup appears:
"Unable to start UninstallToolHelper.exe process. Please reinstall the program"
I already tried uninstalling and reinstalling, but the problem remains.
Windows log appcrash:
AppName: UninstallToollHelper.exe, version 1.1.15.1
ModuleName: UninstallToolHelper.exe, version 1.1.15.1
Exception code: 0xc0000005
Error offset: 0x0000d744
Windows 10 Pro Version 1709 x64
"Failed to connect to x64helper.exe process. Please restart the program"
When I click OK, a second popup appears:
"Unable to start UninstallToolHelper.exe process. Please reinstall the program"
I already tried uninstalling and reinstalling, but the problem remains.
Windows log appcrash:
AppName: UninstallToollHelper.exe, version 1.1.15.1
ModuleName: UninstallToolHelper.exe, version 1.1.15.1
Exception code: 0xc0000005
Error offset: 0x0000d744
Windows 10 Pro Version 1709 x64