CRYSTALIDEA Forums

Then please e-mail us the installation log.

In this window, I pressed the "close" the program now does not respond to any action

There's no "Close" button in this window.. or you mean the red 'x' button?

I have singled him in the picture

suggest that the "save" call "to save and close" and all will be clear where to click

I have not tried it would be if you click on "cancel" try again tomorrow

Thank you! the bug with hang on 'x' press is reproduced, we'll fix it now.

may be easier to hide the 'x' at all?

No problem, fixed in Build 5201 (same download link)

I figured out how I got "0" programs installed
I unsubscribed to support

forward to the new version

I wrote a program that that was a new version of 5201 but if you follow the link you get in there and http://www.crystalidea.com/download version of Uninstall Tool 2.9.8

Trashe1
Thanks, fixed in build 5202
The download page currently leads to 2.9.8, the latest stable version.

just tried to export the entire list of programs
It is kept in an uncomfortable way, although I have promised to fix it

i wait 5202

i have strange behaviour here: if i try to use context menu mark to trace installation, alert pop-ups, saying program can't get access to CisUtMonitor service, and recommending to reinstall. i reinstalled(just for sure), checked if maybe firewall interrupts someway, but found no reason -and alert didn't went away.
but when i tried install through UT interface, installation went smoothly what may be the reason?

eil
Please post the exact error message text, your Windows version, 32 or 64 bit, UAC enabled yes/no, other information you consider important.

XP SP3 32bit, no UAC here, was installing TerraCopy.

eil
Please download this exe and replace the original.
Then try installing TerraCopy from context menu one more time.
After that, please send us the UninstallTool.exe.log file located in the program directory.

Install tracker - will do some further testing this week.
Thank you Steven.

sorry, can't send anything 'cause if trying to install through context menu, same alert appears, and no log found later. by the way, what's strange- the alert pop-ups on my system language, though in UT i set language to english.

yet, after installing UT3beta i found in root of system drive a folder= CrystalIdea Software, with sub-folder Uninstall Tool containing files: DisabledAutoruns.dat, preferences.xml, CachedData.dat.

eil
You should replace the original .exe the one listed above. The log should be in the folder where UninstallTool.exe file is located

i did it. still when trying to launch trace-install from context menu nothing happens except that alert. though i checked -service is running.
or did you mean to install through interface after running UT?

and you can ask to add the program to check for updates through a proxy server?

It would be very convenient

eil
Wrote you an e-mail.

Trashe1
Sorry, not planning that at the moment.