Page 1 of 1
Version 1.4 - unsupported hardware
Posted: 15 Mar 2016, 23:56
by Asphalter
Upgraded to version 1.4 and now Macs Fan Control does not work on my Retina MacBook Pro.
"Unsupported hardware detected"
Going back to version 1.3.3 now gives the same message.
Re: Version 1.4 Does not work on Mid 2012 Retina MacBook Pro
Posted: 16 Mar 2016, 06:38
by Steven
Asphalter
1. which Windows are you using?
2. What do you have under
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SystemInformation
(export this registry key or make a screenshot)
Re: Version 1.4 Does not work on Mid 2012 Retina MacBook Pro
Posted: 17 Mar 2016, 14:25
by Asphalter
1. Using Windows 7
2. Please see attached screenshot.
Re: Version 1.4 Does not work on Mid 2012 Retina MacBook Pro
Posted: 17 Mar 2016, 14:35
by Steven
Asphalter
Don't know why it's empty.
Should be something like that
Re: Version 1.4 - unsupported hardware
Posted: 17 Mar 2016, 14:38
by Asphalter
Interesting, maybe my boot camp driver has become corrupted.
Thanks for the quick reply.
Re: Version 1.4 - unsupported hardware
Posted: 17 Mar 2016, 14:39
by Steven
Asphalter
Please run this tool
http://www.crystalidea.com/downloads/dmidecode.zip
And redirect its output to some text file. E.g. open cmd.exe and type there
After that, please attach this output.txt file here.
Re: Version 1.4 - unsupported hardware
Posted: 17 Mar 2016, 14:49
by Asphalter
Here's the file.
Re: Version 1.4 - unsupported hardware
Posted: 20 Mar 2016, 20:37
by Steven
Asphalter
Please try the dev version, it should work
http://www.crystalidea.com/downloads/ma ... up_dev.exe
Alternative solution
Well, it means this utility correctly detects the hardware. Please create 2 string values SystemManufacturer and SystemProductName matching the output.txt:
Manufacturer: Apple Inc.
Product Name: MacBookPro11,3
in
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SystemInformation
in order to let the app work. I'll fix this in 1.4.1
Re: Version 1.4 - unsupported hardware
Posted: 27 Mar 2016, 06:12
by Asphalter
I couldn't get the reg fix to work with 1.4.0 but the dev version 1.4.1 allows me to change fan speed (which is the main use of the app to me).
Thanks very much.
Re: Version 1.4 - unsupported hardware
Posted: 27 Mar 2016, 10:31
by Steven
Asphalter
Great! The fix will be in the official 1.4.1 version
Re: Version 1.4 - unsupported hardware
Posted: 28 Mar 2016, 01:52
by Asphalter
One more thing - the temperature values are missing on the right in the screenshot there.
Re: Version 1.4 - unsupported hardware
Posted: 01 Apr 2016, 12:22
by Steven
Asphalter
i'm sorry for this, this is a beta version. I'll make a new build in a week.
Re: Version 1.4 - unsupported hardware
Posted: 11 Apr 2016, 18:15
by Steven
Asphalter
Please re-download the dev version, it should give a message on startup, please give me the text of this message (Ctrl+C)